Dick Stroud of consultancy 20Plus30 5 things all digital agencies should know about aging 1 – when working for a client consider whether their product is age- neutral or not.  Sites tend to get optimised for a younger age group. 2 – Age is not a good proxy for behaviour.  The default is we are [...]








Doing ongoing research into less well-known places where agencies can go for help finding leads for new business pitches Creative Brief – £300 bare minimum and £2,500 for the 2 Case Study package up to £4,500 for 10 case studies …. and when I searched on copywriters in London and South East there were none [...]








I have decided to make it easier to buy my services for those on a budget. Normally, my clients pay me a 'day rate' in order to work with me and I visit their offices and we work together on projects.  Following the beginning of a project with a new client, Afia , I have [...]








I just found an interesting website which may be helpful for those times when you think you've done a fabulous piece of work and would like others to appreciate it as well. It is called Dynamo London and it is a site promoted (and presumably funded) by the lovely NMK, London Development Agency and a [...]








The marvelous British Olympic Association has launched its Beijing website….. and boy oh boy, it has ALL the features that were cool in 2006 and NONE of the community uptake. A list of handy functionality and features:     * Home page with latest news – very up to date but every 'news' item is published [...]








Great page from NMK the New Media Knowledge team who do so much to promote new digital stuff in London. They are re-designing the site and have added a logo “Beta” to each page.  If you click on it the link takes you to this page   where they list all the good and bad [...]








I have a copy of the Nov 2006 research published by Willott Kingston Smith publication. Anyone want it, please get in touch. Collect from me (meet up London, Cambridge) It's a useful data source for key financial metrics for agencies e.g. Operating profit/Turnover; Directors pay as % of Profit; Gross income/employee etc Here are images [...]








I have been reading about the Australia Tourism pitch that's going on right now.  It's a knotty one because there is one dominant, hugely successful campaign that lurks in the background (Paul Hogan's shrimp-on-the-barbie) which is now 25 years old but well-remembered. The Economist quotes Geoff Buckley, MD of Tourism Australia "The Hogan ad was [...]








Steve Moore has launched a new breakfast event, called One Morning, the launch was yesterday at the glamorous One Alfred Place business club. Steve asked me to help out by chairing the three fabulous presentations – each one answering the question "What Happens Next?" for TV, book publishing and newspaper publishing.  I love doing this [...]








I have been given sight of the Forrester report "The Connected Agency " Feb 8th 2008.  And it spells gloom and death for the current traditional agency business model. Definition of a CA is An agency with a deep understanding of consumer communities, helping brands create and nurture connections, deliver targeted, on-demand messages, and network [...]