GoHachi introduces you to new biz dev prospects

Getting in front of the people you want to sell to is difficult. Hell, we even wrote a how to manual about ways to research and find contact details of people online.

GoHachi threatens to make this history with its network-of-networks approach to business referrals and introductory sales.

I was an early beta tester and I love the idea of joining together all my networks and using whichever works best to connect with prospects.

So when Hachi invited me to test it out again, I jumped at the chance.

Hachi is improved

Take a look at the nice graphics and easy site layout.  All good for UX.

I added in my Linked In contacts.

Hachi linked in connections

Hachi linked in connections

– but was a bit confused because I thought I’d already done them.

My profile photo isn’t rendering properly (but I know what I look like).

Hachi helps make a connection to a prospect

Hachi helps make a connection to a prospect

So I thought I’d try out a couple of new introductions.

I browsed the “surprise me” tab to see who Hachi thought I should connect to.

Then I ran and saved a search for “marketing managers” in Auckland, New Zealand.  Came up with someone at Fonterra – a  milk marketing and buying company so I thought I’d give it a go.

Hachi offered me 5 possible routes to connect and I selected Jason – who I know from PocketSmith (cute financial planning tool).

Irritatingly, it doesn’t offer me the chance to just click and send.  I have to manually type in his email (necessitated going to Linked In which I thought I’d connected).

Hachi requires you to insert email

Hachi requires you to insert email

There’s a nice page where you can keep track of all the introductions you have in progress.

Let’s see what comes back.

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How to make matching Facebook profile and cover photos

Ford on Facebook

Ford on Facebook with matching cover photo and profile image.

A matching Facebook cover photo and profile picture looks professional and exciting.   Look at the Ford one here – see the large image becomes the background behind the smaller logo picture?  Cute!

You can do so many things with it such as making your Facebook followers laugh or just to make your profile look professional. But how do you line up the two images and make it work? Read on.

How to line up Facebook cover photo with a profile picture

1. Screenshot your Facebook profile page: The first step is to take a screenshot of your profile page for size reference. Paste this screenshot into  PowerPoint or a similar programme where you can CROP the screenshot. We’ll be using our client, Rowperfect, as an example:

Screenshot of Rowperfect Facebook page

Screenshot of the Rowperfect Facebook page

2. Crop your chosen picture into two images: now that you have your profile screenshot and have pasted it into  PowerPoint you can begin cropping your desired image. Detailed instructions follow this image…follow steps 1-4 frame by frame below.cropping

  • FRAME 1: mark your cover photo and your profile photo. The blue rectangle we’ve created represents the cover photo size area and the red square represents the profile picture. Remember to paste the screenshot exactly as it is and do not re-size it, even though it is larger than the PowerPoint work area.
  • FRAME 2: import the image you want as your combined profile picture and cover photo. Then re-size it so it is as big as the blue and red rectangle combined. Line it up as you wish.
  • FRAME 3: duplicate your now re-sized imported image, place it in the same location as its original and crop your imported image and its duplicate to be the size of the blue rectangle and red square respectively.
  • FRAME 4: now you have your two images, save the big one as COVER PHOTO and the smaller square one as PROFILE PICTURE.

3. Place them on your Facebook profile page: now you have your two images you can place the PROFILE PICTURE image on your Facebook profile picture and use the COVER PHOTO image as your Facebook profile cover. If all is done correctly your Facebook profile cover photo and profile picture will now line up together and look flash, just like the Rowperfect Facebook page!

Screenshot of Rowperfect Facebook page

Be creative: more interesting ideas

Here are a few ideas we found that might spark some inspiration for you… speech bubbles, a cartoon bird house, multiple images overlaid or a camera icon.  Be creative.


Facebook profile picture ideas and improvements

The Top 6 most popular articles of all time

Writing a cold email introduction

Copywriting for new business development involves meeting and starting conversations with new people all the time.

Sometimes, you have to write to someone you don’t already know and this is called “a cold” email.

I just received this one – and I think it’s quite good.

Hi Rebecca,
I bet you’re inundated with emails so I’ll make it quick.
I’d like to write some free killer content guides for Start-up Marketing software for your blog.
Here’s an example of my writing style. I write content that sells:
I’ve written for Huff Po, Social Media Explorer, Creative Bloq and I’m writing for Mens Health atm.
Let me know if you’re interested and I can send over some article ideas for you to review!
Kind Regards
David Duncan,
Social Search Consultant,
Here’s what I like about the message
  1. it’s short.
  2. it opens with a statement to make me empathise with the writer
  3. it comes straight to the point and makes the offer in line 3
  4. the reassurance about the author’s skill is designed for a business reader (like me)

There’s only one thing wrong with it.

The link to the article is NOT actually authored by David Duncan – it’s by his boss.


How to introduce your business by email

Copy this email introduction for your business; make a template and add in key information about your business.

In my networking group, we’re working hard to make it really EASY for members to introduce each other to new prospects and new clients.

St. Augustine writing, revising, and re-writin...

St. Augustine writing, revising, and re-writing: Sandro Botticelli’s St. Augustine in His Cell (Photo credit: Wikipedia)

I was asked by the group to help coach them in the best way to write an introduction that others could use.  So here’s an introduction to my own firm and a commentary on what information to put down for yourself.

Now read the perfect email introduction.

What does my business do?

This is an email you can send about our services
Creative Agency Secrets is an expert in marketing and promoting businesses using traditional and online methods.  We work as the outsourced marketing team for busy businesses doing marketing that starts conversations and leads to sales.
I have seen their work for [name a client] and used them for my own business to write the copy on our website About Us page.  And I’ve also recommended them several times and had great feedback especially about their careful attention to detail.
I will leave you two to connect – I’ve spoken to you both about each other and shared your emails and phone numbers below.

The elements in an email introduction

Start: with your one-liner…. who are you and what do you do
Build: with an example of their work for someone you both know, preferably.  If you can’t say you have worked personally with them, a mutual acquaintance is a positive reinforcer.
Memorability: Add an anecdote that describes your experience – if you can make it funny, cute or WOW that’s best but not strictly necessary.

End: Include all the information they need to continue a dialogue without you….

We plan on creating a shared document for everyone so they can cut/paste the text into emails for business referrals for new business development.

The best introductions are when you’ve spoken personally to both parties.  NOTE not emailed, spoken….

Want to know more? Make sure to download our FREE e-book "Cold Emails – Doing it right and netting yourself leads".

cold emails ebook

The Top 6 most popular articles of all time

Social Media Marketing For Funeral Homes

Facebook FuneralSocial Media is the “in” thing. We often say to our clients – where are your customers? If they aren’t using Twitter or Facebook then why bother using it for business purposes?

No one really likes discussing death and the topics that surround it – so why would they want to even consider it on social media?

That begs the question: how should a Funeral Home use social media, if at all?

Well this depends on a variety of factors – who your market is, what will be successful on social media and on what social media channel you operate in.

Many funeral homes are already exploiting channels such as Facebook to share obituaries and funeral dates. This is of course a useful feature, which should be utilised with social media, but it should not be your only type of content. People will only check your content and follow/like your page if you post content which is interesting and different from your competitors.

Think about where your funeral home is situated

Are you operating in a small town where everybody knows everybody? Then your messages should be more personable and meaningful than a simple announcement. Whether it be a remembrance post (after 1 year) or a death of a previous local, thinking of social media as more than a simple noticeboard is the easiest way to get in the right frame of mind.

Larger funeral homes (which often deal with people they’ve never met before) may find it appropriate to share famous deaths from around the world and share alternative ways to celebrate a life. This will act as a break from the otherwise seemingly continual stream of obituaries.

What sorts of things work on social media

What works on social media? It’s not like you can post pictures of dead people…

Social media can offer potential customers an opportunity to “view” your facilities. Taking photos of all available areas can show off your home and help guide people to your home. The funeral industry is relatively insensitive to price. This means that once they physically view your premises, they usually commit to doing the funeral service there. Therefore, you all that is needed is to get people to visit your home and if seeing photos of it online helps, then it is definitely worth doing.

Social media can help give ideas for other potential customers. Taking photos of other services and posting other ideas of how to celebrate a loved one’s life is another way of adding varying content to your page.

Which channel are you on?


The Social Media channel you use will determine whether what you post will be successful or not. Twitter encourages short text messages with a link whereas Facebook thrives on videos & photos. Pinterest focuses purely on photos, a useful tool if you want to share photos of your home/grounds or beautiful services (which can be shared with attendees).

Ensuring you use the appropriate content for each channel will prevent your social media efforts being frowned upon.

How to make a visually attractive QR code

QR codes enable website linking from mobile phones. And are a simple way to connect your prospects to your physical marketing materials.

They are butt-ugly.

Who wants to ruin a nice design with a pixellated image plonked down in the corner of the page?

We’ve found easy ways to improve the look of QR.

Unitag QR Code Generator Review

Unitag Live is a website that lets you create and customise QR codes in a huge variety of ways. More free online QR code generators have limited customisation but Unitag lets you add your logo into the code, change the corner images and alter the colours.

Unitag Live Features

Unitag Live Features

The first step in the QR code creation process is picking the website your QR code will link users to. You can send them to a location using the GPS on their scanner or tell their smartphone to instantly call a number. You can even have the QR code call in a business card for the user to look at.

Once you’ve directed users to the right content you can start customising the look of your QR code. Unitag has several predefined template ideas, but gives you the power to alter every aspect of your QR code in a variety of ways.

  • Colors (American spelling) – allows you to modify the QR code colour. You can also blend two colours into the QR code which gives a shaded rainbow effect across it.
  • Look – this modifies the shape and style of the corners and main section of your QR code. The main section refers to the dots that make up the code.
  • Logo – uploading a photo here places that uploaded image in the center of your QR code. Large files cannot be uploaded however so you’ll have to save big images as smaller ones (e.g. reduce the size in powerpoint and re-save it as another picture).
  • Eyes – this feature changes the colour of the inside and outside of the corners on your QR code.
  • Options – here you can change the background colour of your QR code, it’s shading and the quality of the image (the size). Be wary of altering this too much because if the background colour clashes with the QR code colour then the QR code cannot be read by scanners (e.g. dark purple QR codes on a dark blue background will not work).

You can also pay a yearly fee to get extended features from Unitag including:

  • 1 or more mobile websites
  • QR Codes management and storing
  • High resolution exporting
  • Template management
  • Batch generation
  • Editable QR Code content
  • Tracking & analytics
  • Intelligent filter (e.g. different languages)
  • Multi-user accounts
  • Statistics per campaign
  • XLS and CSV export for statistics

Definitely explore the higher level plans if you run marketing campaigns that require heavy statistics tracking. Website clickthroughs and tracking on Google Analytics would more than likely track the same statistics, however.

If you’re looking for a simpler QR code creator online you can also try:

Just to give you an idea of what these codes look like and are capable of, here’s one that leads back to the Creative Agency Secrets homepage!


Expert coding integration needed

We have a client who sells training courses to their customers.  These run over a series of weeks.  They have customers in New Zealand, Australia, UK and USA.

They need some custom coding to automate the process of taking a booking, sending autoresponder emails and SMS messages to remind customers throughout the course series to turn up!

They are using Bookeo.com for the bookings; Vertical Response for the autoresponder and SMS Global for the instant messaging.

Bookeo has no API

Are there better alternatives to replace Bookeo?

This would be very attractive especially if the website could be configured to only display courses for the country the visitor is from.  The current Bookeo service only allows you to filter by category of class and a list of class venues – which isn’t searchable.   And so a better service which presented classes by City and then suburb using search rather than a pick list would be preferable.

Call Rebecca Caroe to discuss further.  And send us your scope of work and fee proposal.


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DashThis Analytics Website

User Review of DashThis.com

DashThis Analytics Website

If you’re looking to keep track of multiple social media pages or for a way to track the success of a campaign you’re running you might want to look at DashThis. With DashThis you add in links to your persona around the web (like your Twitter or Facebook account) and then create a “dashboard” of information about them. We recently reviewed DashThis for a client and this is our analysis:

How DashThis worksDashThis Main Account Page

As an analytics tool DashThis provides in-depth reports on your pages using devices called “DASHBOARDS”. You get acertain number of dashboards per month but can swap them for different periods or social media links, essentially re-using them. Once you have loaded in your page (e.g. Facebook) you can select it when you next create a dashboard. You can customise these dashboards to show the information you want, but you cannot seem to take it further than that and must use what they have built in.

As an example, Facebook pages get stats tracking for things including:

  • DashThis Facebook OptionsFan/ like count and increase over your chosen period
  • Fans added / new likes over your chosen period
  • Page impressions (views/ reach) over your chosen period
  • How many impressions were viral over your chosen period
  • Page interactions (comments, post likes, etc)
  • Top posts (by various groups e.g. engaged users) over your chosen period
  • Number of people talking about you over your chosen period
  • Number of stories about you over your chosen period
  • etc

Dashboards are versatile and can be used for a variety of statistics. The rolling dashboards are for instant statistics. Periodic reports do just that, report across a set period. Campaign dashboards follow the response your activities have gathered over a given period. This gives DashThis a wider variety of applications outside of just tracking social media page statistics.

Your account

The FREE account ends in just two weeks, which you can extend to a month by sharing DashThis.com otherwise your account will become inactive. From then on you have to pay a monthly fee where you get a number of dashboards starting at 1 dashboard for $19, then 3 for $39, 10 for $99 and so on. This means you can only have a certain number of dashboards active at any one time but you can delete one and recreate it for another page. In that way you could start with 1 dashboard and check a series of reports daily, although this could become time consuming.

Who would DashThis be good for?

DashThis is a comprehensive statistics tracking tool suitable for businesses managing a wide variety of pages, particularly social media pages. In some cases pages have their own tracking systems (such as Facebook on company pages) so if a business has a limited number of pages to track, having them all in one place won’t do them much good.

What DashThis Supports

The picture above shows the multitude of pages DashThis supports, including a new way to view Google Analytics.

If you’re a company overwhelmed by statistics tracking on multiple pages you’ll want to give DashThis a trial run. If you already have your analytics figured out it’s best to give this one a miss.

How to Set up and Host Live Webinars

We run a monthly podcast for one of our clients which has become fairly popular in it’s respective industry. This is a relatively new ability we’ve learned and as with everything we do, we’re happy to help others learn to do it as well.

To be clear, when we say webinars or podcasts we mean live audio and video feeds (much like radio if it had view-able PowerPoint slides!) which are broadcast over the internet for everyone to view. We record these broadcasts as we do them and give that recording to viewers afterwards and post them on YouTube or SoundCloud.

Create you own webinar

Very recently we got a tweet from a sports coach wanting to start holding webinars and we answered. We arranged a Skype chat, walked them through the programs and techniques we used and introduced them to other possible solutions we found along our journey of developing a quality podcast.  Here’s a summary of our advice.

Our process

We use a combination of the program xSplit and the website UStream:

  • xSplit – recording a webcam or a computer screen is a simple process today, but controlling that recording is an entirely different thing. The FREE program xSplit provides users with multiple “scenes” which operate like a powerpoint presentation. Each “scene” is like a slide in powerpoint and can be customised with images, live screenshots, webcams and more. It also takes audio directly from your computer and microphone, if one is attached. The program can broadcast to multiple sources and can directly record to your computer as a separate option for making videos. While it is only Windows OS compatible (so no support for Mac computers) it provides a lot of flexibility and control to the user.

  • UStream – when you are broadcasting you need a destination and a place for that broadcast to be viewed by others. We use our paid account on UStream with ads removed to broadcast our live viewing. UStream gives us a way to communicate with our viewers as well via a text based chat beside the video as it plays.

This set up makes it easy for viewers to watch as we just need to send them the link to our UStream account while we take care of the broadcasting and content. With other solutions you may need to download programs, make accounts or have to send attendees passwords. We have tested some of those solutions and for a wide audience and age range they proved too hard and presented barriers to attendance.

Other solutions you could use

Many of these solutions add a level of difficulty for either us or our viewers to join a webinar that we broadcast. However they may suit your needs better than they suit ours:

  • Google Hangouts – the Hangouts system created by Google is amazing. It allows you to broadcast your computer screen or your web camera to a live stream (then instant recording) on YouTube. For others to view directly they can watch from YouTube. If you’d like to chat to viewers however they would have to join your Hangout and thus disrupts many of your functions. You would have to mute each attendee if you want to talk and then you could communicate with them via text chat. It works but is cumbersome in it’s design. On the other hand it is a free solution without ads and  is simple for basic internet users to learn.

  • Downloadable webinar technologies – there are meeting simulators that can be used effectively to run webinars such as GoToWebinar or Anymeeting. These solutions are often paid, require you and your attendees to download a program and are designed primarily for corporate use. They will take some training to use (especially for your viewers) but the technology is great. If you’re a businessman looking to run online meetings or training sessions this solution is a great way to go. [only problem with Citrix GoToWebinar solution is the meeting invite does not adjust timezone to the recipient’s calendar]

Now that you’ve got access to the tools, you can start exploring the world of broadcasting and build yourself a webinar! If you’re less technical, or would like to put all of your effort into the quality of the webinar, we’d be happy to take the broadcasting task off your hands. Contact us for more details on these technologies or for a quote on what it would take for us to set up and run your webinar.

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