I just bought a pen, a beautiful pen and shared my email address with the supplier – top luxury brand, Mont Blanc.
A week later I got an email, beautifully crafted but inappropriate message. This is not the way to say hello and welcome to your new customers. Launching right in with a sales message…. How about a welcome, a short autoresponder about the brand and explanation setting out expectations for the relationship?
http://creativeagencysecrets.com/wp-content/uploads/2014/04/CAS_Logo_1line_RGB.jpg00Rebecca Caroehttp://creativeagencysecrets.com/wp-content/uploads/2014/04/CAS_Logo_1line_RGB.jpgRebecca Caroe2012-08-16 09:00:052012-08-14 07:02:28How MontBlanc could improve its email marketing
We’re working for a lovely creative client, Global Culture, who design t shirts and gifts with a New Zealand “kiwi humor” twist.
Global Culture NZ World Star Wars Day t shirt designs
Their designer, Russell came up with some fun Star Wars designs and we suggested promoting them around the May 4th, World Star Wars Day event. [May the Fourth Be With You – in case you didn’t get the oblique reference.]
Here’s how we did it
Create landing page on our website
Amend Facebook to include a new page header; start liking and commenting on Star Wars associated sites
Run a competition using the Wildfire app to promote winning free t shirts
Tweet a competition to win free t shirts
Set up Google Alerts for Star Wars Day and using these leads, comment on other people’s blogs and news items back to our site
The stats go up to 2nd May – so there was more to come.
http://creativeagencysecrets.com/wp-content/uploads/2014/04/CAS_Logo_1line_RGB.jpg00Rebecca Caroehttp://creativeagencysecrets.com/wp-content/uploads/2014/04/CAS_Logo_1line_RGB.jpgRebecca Caroe2012-06-26 09:00:192012-06-21 15:22:58Online event PR - how to do it on a small budget
The local business incubator here in Auckland is called The Icehouse. It’s an impressive place buzzing with activity.
Creative Agency Secrets was asked to prove its salt by giving some free consulting to a new organisation, DirtyMan.co.nz Perversely, it is all about keeping men clean!
Avoiding costly product launches
The team is a start-up and was looking to gain profile without too much hard cost. Our suggestions included:
Painting up an old caravan to take to events
Asking supermarkets about promotions based not in-store ($$$) but in the car park
Setting up google alerts for three phrases aligned to the 3 personae of their ‘ideal customer’ profiles
Set up a press or media page on the website to host high resolution pack images, past coverage and background information
Print A5 leaflets on light card single sided and then use the back for several different purposes: a Postcard; letterbox maildrops; product information – just overprint in black when you need them
Prioritising your time and money
We time showing DirtyMan how to prioritise their decisions with regard to which promotions to spend money on and how to pick the ones that would give the best return. They were considering a radio show sponsorship, leaflet drops to households and joint promotions with other non-competing brands.
For a startup, we think the best promotions are those that
Bring a customer face to face with the brand
Drive awareness to a new audience based on someone else’s data list
We recommended assessing any joint promotion based on the size and quality of the database of the other company. And so a sports team sponsorship that has a supporting newsletter (especially an electronic one) and a Facebook fan group is probably worth more than a radio show with no mailing list.
What were the outcomes?
Here’s what Tracey Orange, the owner had to say after the briefing with Creative Agency Secrets:
Yes I did find my meeting with Rebecca useful, we have been busy talking to lots of people over the last week or so and I guess I am taking bits from everyone I speak to, and then formulating our plan from here.
After meeting Rebecca we are going to use some of her suggestions, one was to get out and meet our customers face to face and we now are looking for a cheap promo vehicle brand up and use for onsite promos and events, (if you know of any old land rovers for sale please let Mike know), she also gave me some good things to be talking to organisations we want to align with and not to be just giving stuff away but to leverage product for contacts database names and she also suggested getting hooked up with a clothing brand or similar and then the next day we spoke to someone who is going to see about hooking us up with a menswear clothing brand so fingers crossed.
Would you like access to our ideas? Think about how to apply these to your own brand.
Get in touch and ask for a FREE 20 minute chat on the phone or Skype.
http://creativeagencysecrets.com/wp-content/uploads/2014/04/CAS_Logo_1line_RGB.jpg00Rebecca Caroehttp://creativeagencysecrets.com/wp-content/uploads/2014/04/CAS_Logo_1line_RGB.jpgRebecca Caroe2012-03-02 09:00:002012-03-05 23:18:59How to Launch a skincare brand on a small budget
Getting fabulous creative work from your marketing agency depends on the brand team giving the best possible brief to set up the work. Writing down what you want from your campaign and collaborating with the agency to agree the full terms of reference for the work you are commissioning is of the utmost importance.
You may be finding a new marketing agency to work with or briefing in new campaigns for your existing agency.
Both require communication of the utmost clarity.
And so whether you are a brand who uses agencies; a brand who has an internal marketing department or an agency wanting to use best practice with your brand clients, here are two slide decks and a blog post which will help you to write the best possible creative brief.
Thanks to Dare who created this slide deck as a training event for their internal staff.
Putting pen to paper and getting the desired outcomes by describing accurately what you want to happen from the campaign is where this second slide deck is useful.It starts with a template form which requires answers to these statements and questions
Brand Proposition – what is it?
What do we want to achieve?
What is the one key insight?
What do we want people to do?
How should we tell them?
Why would they?
In the deck the authors show good, mediocre and poor ways
Why is Business to business marketing different from business to consumer? Well the main reason is that although a business is staffed by people (who may be consumers) the language and method of selling by one business to another is not the same.
And so we have found you a B2B example of how to write a brief. Make sure you read the comments below the post as they are also informative.
Corporate greeting cards can be used in many ways to promote your business and to show appreciation to supportive clients; some traditional and some a bit more creative. However, there are some rules and tips you should keep in mind to get the best return on your investment of sending out a Business Christmas card:
1. Procedure/mailing list
Make sure you keep your company contact information up-to-date on a regular basis and take your time to add new contacts you gain throughout the year.
A good way to control if your contact details are up to date is by including your return address so that the post office will return the card if the address is no longer valid. It will also serve a dual purpose by providing your contact information to your recipients.
2. Timing is everything
Don’t send your cards late, set yourself a deadline. December 15th is a convenient cut-off date for having your cards in the mail. If you’re sending business Christmas cards internationally, they’ll have to be in the mail much sooner. Here are some helpful links for recommended Christmas mailing deadlines: NZ Post, AUS Post, Royal Mail, USPS, Canada Post. If your Christmas card arrives after the holidays, you have just sent the wrong message to your customers. Read more
http://creativeagencysecrets.com/wp-content/uploads/2014/04/CAS_Logo_1line_RGB.jpg00rebeccahttp://creativeagencysecrets.com/wp-content/uploads/2014/04/CAS_Logo_1line_RGB.jpgrebecca2010-12-04 08:46:452013-08-09 17:07:54Marketing using Business Christmas Cards