Getting recognition for your “expertise” in selling professional services is paramount if you’re to make good profits.
The stages in the process include –
Setting out your credentials
Outbound publicity – demonstrate you know your ‘stuff’
Getting to one on one conversations around the client’s desired future state
Discussing your services, their needs and fees
I was working with a financial services client and recommended he use the Monte-Carlo methodto establish the prospective client’s need for advice. (Go to the sub heading on Finance and Business). I think it’s very suitable way to frame a discussion when talking about personal finances
Monte Carlo simulation is commonly used to evaluate the risk and uncertainty that would affect the outcome of different decision options.
First be recognised as an expert
You can’t get these conversations going without first establishing yourself as an expert.Nobody wants their finances managed by an amateur. Nor their marketing services. Just working for a big name firm is no guarantee of expertise – it’s a step in the rightdirection.
Groups on LinkedIn
Getting in front of future clients is possible via step 1. As you establish yourself as an expert you will get noticed (particularly if you use key words relevant to your expertise and audience.Maintaining your position as an expert in the eyes of your audience can be continued through outbound articles and publicity.
These are best delivered using sites aligned to your industry niche and audience. For my area there’s a great Reddit thread, a couple of Facebook Groups and a Linked In Group which is very active. You need to find the ones suited to your needs. Don’t forget to check out in-person events on places like Meetup.com too – not all communication has to be written!
Finding the right things to say in your publicity and how to start a conversation with your reader are the things you will need to practice.Conversations in a public forum can lead, later, to a private discussion which is preliminary to taking on a new client.
Book a personalised coaching session with the Creative Agency Secrets team – pick the person who best suits your need.
http://creativeagencysecrets.com/wp-content/uploads/2018/02/NZ-SME.png6401534Rebecca Caroehttp://creativeagencysecrets.com/wp-content/uploads/2014/04/CAS_Logo_1line_RGB.jpgRebecca Caroe2018-02-02 17:44:472018-02-02 17:45:00Become an expert in the eye of the client
With many services out there for marketers, producing content and getting it to your audience has never been easier. However, not all services are trustworthy. We recently came to learn about TopBuzz, a platform that has divided opinions.
All started with an email…
A couple of weeks ago, we received an email out of the blue from TopBuzz, a content distribution platform, claiming to be ‘impressed’ by a video we did for a client. The email content was quite generic and seemed to be automated. TopBuzz said they were able to enlarge our video audience via their platform and we would be compensated for all the views we got.
A couple days ago, we received another email. This time, it was from a person claiming to be from this company, boasting about the number of active users and the number of views that all the videos get that are shared on their platform. She was very forward in her approach and encouraged us to become a ‘premium creator’.
Now, we did a little bit of research on these guys and it was scary to see what would have happened if we signed up with them.
TopBuzz key things we discovered:
According to past users of the platform, the communication from TopBuzz is poor and scarce if you ever try and contact them. If you have a problem with something, TopBuzz are unlikely to help and at best, you might receive template emails that are likely to be irrelevant.
This brings up the next problem. If you are unhappy with the platform…too bad. You can’t delete your account and your content will stay on TopBuzz’s platform forever.
However, it gets worse! TopBuzz can use any videos uploaded to their platform in whatever way they want. Say you work hard and make a viral video. If that video is on their platform, they can publish it as their own and you would get no credit. Unfortunately, most users only realised that this was their fate only after signing the contract without reading the small print in their T&Cs.
We were never interested in using this platform in the first place as the video we created for our client was content produced for a niche segment, it was an hour long and was a face to face interview. Targeting a mass audience and making revenue off views was not on the agenda, therefore, using this platform would have been unnecessary.
If you are producing viral videos, pursuing avenues through social media seems to be a safer option. For example, with Facebook, there are various pages that are dedicated to redistributing content according to different tastes.
Nevertheless, it’s important to be aware of dodgy services like this so be sure to do your research before jumping in!
Hello my name is Abigail. I am a recent Commerce graduate with a major of Marketing and Information Systems. For the past month, I had the privilege to intern at Creative Agency Secrets. I am sad to bid farewell but I am glad that it has been an incredible month working with Rebecca, Conrado, and Tabhitha. I have learned so much within a short amount of time.
What I have learned
Throughout the month, I had the chance to step into the shoes of a marketer. I promoted events across various online platforms such as Facebook and Eventfinda. I created blog posts and mailshots. I completed some marketing research for a client as well. It has been an eye-opening experience to help to update client websites and assisting other tasks. It increased my understanding of the responsibilities of marketers.
Within this month-long internship, I have gained hands-on experience using various marketing tools to promote events and products, which enhanced my copywriting skills. It has been both fun and challenging taking on the role of a marketing assistant. This experience has also boosted my capability to work in teams in a corporate environment. It was great being a part of meetings and observing how marketing teams work together.
A heartfelt thank you
Unsurprisingly, the real marketing world is vastly different from the textbook marketing that I know. Knowing marketing principles and having experiences creating marketing solutions for clients during my undergraduate studies still did not prepare myself for all the challenges in the real marketing world. I am so grateful that I had the opportunity to work alongside Rebecca and the team. Thank you for your guidance along this exciting journey of mine! Has been a pleasure working here and learning from you. I would also like to thank all the friendly people working at 74D France Street South. You have my best wishes!
For those who would like to intern here, you can get in touch with the team. Don’t worry if you have no prior marketing experience, I am sure the Creative Agency Secrets Team will take good care of you.
Since Christmas is drawing near, I would love to close by wishing you a Merry Christmas and a Happy New Year!
It’s the end of the year and time for reflection. And for once, I’d like to talk about how Creative Agency Secrets works alongside other agencies to deliver high quality marketing services to our clients.
Specialist agencies serve clients well
Few firms can now offer a ‘full service’ to clients. Creative Agency Secrets are specialists in B2B marketing but we only offer part of the suite of services which clients need.
As a result, we collaborate with other agencies. These may already be in a business relationship with our client or we may recruit them via our Sub-Contracted Services practice.
We believe that this serves our clients well. By finding agencies who have specialist skills the clients can get access to experts for their full marketing needs.
Case Study of positive creative agency collaboration
AdWords – Search Engine Advertising we discussed how to optimise the client’s advertising account and were able to cross-match the search queries out of AdWords and from Analytics which enabled us to discover several search phrases which were only on one platform and could be profitably used to drive results in the other.
Graphic Design Services – a range of collateral was specified by Creative Agency Secrets and the design agency responded to the brief with the client. As a result of discussions, the client ended up finding a better solution to their business cards and brochure and together we created a much better design outcome.
This form of collaboration is only good for the client. It allows us to stand head and shoulders above our competitors and demonstrate strong value and high quality advice to our clients.
Image credit: Learn Russian Step by Step
And so thank you to our clients for trusting Creative Agency Secrets and to our collaboration agencies who choose to work with us in this way.
We appreciate you both.
http://creativeagencysecrets.com/wp-content/uploads/2017/12/Thank-you.png622806Rebecca Caroehttp://creativeagencysecrets.com/wp-content/uploads/2014/04/CAS_Logo_1line_RGB.jpgRebecca Caroe2017-12-14 08:15:302017-12-14 08:15:30How leading creative agencies collaborate
Many business owners dream of outperforming competitors through the creation of a strong online presence. If you’re ready to grow your brand online, note that the following strategies can help you do it:
1. Tap Into The Power Of Word-Of-Mouth Advertising
One of the best ways to grow your business online is through the use of key strategies such as word-of-mouth advertising. This form of advertising is empowering because it involves satisfied customers speaking positively about your brand. Because people are much more likely to invest in your brand when other people indicate that it is reputable, you want to ensure that your online marketing process involves encouraging your satisfied customers to speak positively about your product or service line. One great way to put the word-of-mouth advertising process in full effect is by asking satisfied clients to leave positive online reviews about your brand.
2. Build Relationships on Twitter
In addition to tapping into the power of word-of-mouth advertising, make sure that you begin to build relationships with your prospects through Twitter. These days, millions of individuals across the globe log onto Twitter to socialise and shop. By regularly interfacing with these individuals, you can likely gain new clients while simultaneously extending your organisation’s sphere of influence into the digital domain. Keep in mind that there’s no “right” or “wrong” way to interface with people via Twitter. The key to success is doing things that work. Thus if you find that you get a substantive response when you tweet links to your product pages, this is a solid mode of communication.
Another Twitter strategy you might choose is taking weekly or monthly polls. These polls function as a research method through which you can attain a clear understanding of things like which of your products the clients find most useful and whether or not they’re satisfied with your company’s level of customer service. You can ask all types of questions to attain this kind of information, and note that making the poll a weekly or monthly occurrence is desirable because it creates consistency around your brand and keeps prospects and clients coming back to Twitter to see what you’ll be talking about!
Note that Twitter is not the only social media channel through which you can cultivate strong relationships with members of your target market. You can also build relationships with your target market on other channels like Facebook. For example, you might run a contest via Facebook. In addition to keeping existing clients interested in your brand, this social media optimisation technique makes your organisation more visible to prospects, thereby increasing the likelihood of you broadening your base of loyal clients. Note that in addition to offering clients SMO services, companies such as Solid Cactus are pleased to provide people with virtual office services.
3. Begin Using The Right Software
One final strategy you can implement to optimise your online presence is using the right software. This isn’t necessarily a digital marketing strategy, but it is a technique that can clearly take your efficacy in the internet sphere from average to awesome. For example, the use of customer relationship management (CRM) software will help optimise communication between you and clients in the online realm because the staff will have up to date, detailed information regarding former interactions with the customer in question.
Start Growing Your Business Via The Internet!
Three strategies that can help your company cultivate a stronger online presence include word-of-mouth advertising, building relationships via Twitter, and using the right software. Start using these strategies now so your organisation can become an increasingly dynamic force in the digital sector!
http://creativeagencysecrets.com/wp-content/uploads/2014/04/CAS_Logo_1line_RGB.jpg00Rebecca Caroehttp://creativeagencysecrets.com/wp-content/uploads/2014/04/CAS_Logo_1line_RGB.jpgRebecca Caroe2017-11-17 09:00:342017-11-16 15:53:56Want To Grow Your Business Online? Here's How!
There will be a focus on incremental gains made by doing ‘the basics’ really, really well and using marketing experiments and careful measurement to create the winning formula for your marketing.
Learn more about website building services, web-enabled business systems and what you can do to ensure they are ready for google optimisation.
About our speakers
Dave Allum (General Manager of Acronym)
With a background in engineering and marketing, Dave is able to deliver expert advice on how ICT can help facilitate business goals according to respective IT requirements and business needs.
Rebecca Caroe (CEO of Creative Agency Secrets)
An experienced B2B expert, specialising in direct response marketing and new business development.
http://creativeagencysecrets.com/wp-content/uploads/2017/11/web-security_CAS.png400800Abigail Mokhttp://creativeagencysecrets.com/wp-content/uploads/2014/04/CAS_Logo_1line_RGB.jpgAbigail Mok2017-11-16 09:39:352017-11-24 15:25:59Web Security from an SEO Perspective
Let’s be honest for a second: most of the product descriptions out there sound like they were written by robots, for robots. They’re bland, have no personality, and a lot of the times don’t even include everything a consumer may want to know about the product. Because prospects feel like they have no connection with the brand and its products, they move on to the next company.
Product description can have a major influence on the buying process. However, most small businesses ignore their importance and create something that is incomplete, ineffective, and just plain boring. Not to mention, they rarely address the questions and needs of their prospects.
You’ve worked for months to design or source a product that you are certain will help and please your audience. Now, you’re so excited to share it with the world that you don’t take the necessary time to write a proper description. As a result, your sales aren’t as spectacular as you expected them to be.
Resist the temptation of hitting the publish button too soon. We understand your eagerness, but what’s the point in working so hard on something is your audience won’t know the benefits they can enjoy if they choose your product?
Put together a list of questions people might have about your product, even if they seem obvious to you. Remember, this is something new for your prospects, so take the time to describe your product in detail.
Not Being Specific
How many times did you read a product description that ended up confusing you even more? Skip the general explanations, and focus on the specifics, such as dimensions, quantities, and other information that might help your customer get a better picture of the product. After reading your description, your prospects should be able to understand what the product is, how it works, and how it can help them.
Not Offering Social Proof
Your product could be the best on the market, but your prospects aren’t just going to take your word for it. They need to know that others have made an investment and it has benefited them.
That’s where social proof comes in handy.
Testimonials play a vital role in how well your products sell. Whether you ask happy customers to review it or work with an influencer in your niche to promote it, social proof is a powerful tool that can help you get more people interested in your products.
Not Putting Your Personality into It
While it’s vital that your descriptions are professional and include all the information prospects need to understand what your product does, the way in which you present it matters just as much.
Think about it this way: how would you present the products to one of your friends? What would you tell them and what words would you use? Write an authentic description, and your chances of capturing your audience’s interest will increase greatly.
Rose and Thorne bras use strong descriptive language
Not Spending Enough Time Editing
Whether you’re a professional product description writer or a small business owner who’s trying to create an accurate presentation of his services, editing is a crucial part of the writing process.
Take the time to prepare, plan, write and edit your content. Don’t assume that if you’re an expert and you’ve written numerous product descriptions in the past, then you are safe from mistakes. Read your text out loud and try to picture your target audience’s reaction. Would they get bored? Is the copy clear enough or will it confuse them? Rephrase it until you are satisfied with the content and are certain your audience will understand and connect with your message.
Don’t forget to be engaging even if the product you’re selling is highly technical. Talk to your prospects as you would with your friends and use an active voice.
Crafting the perfect product description is no simple task. But, if you learn how to do it and stay away from these common mistakes, it will help you get more prospects curious about your product and eager to try it.
http://creativeagencysecrets.com/wp-content/uploads/2017/11/Rose-Thorne-good-product-description.png14742422Rebecca Caroehttp://creativeagencysecrets.com/wp-content/uploads/2014/04/CAS_Logo_1line_RGB.jpgRebecca Caroe2017-11-13 12:09:172017-11-13 12:09:175 Silly Mistakes Product Description Writers Make without Realising
This November, we’ve got another breakfast seminar happening! We will be covering 3 ways to change your business thinking and actions for 2018 success.
Has your business reached a standstill even with new business strategies and tactics implemented?
Perhaps it is time to renew your thinking with us! Getting your thinking right is the key to developing the right business strategy and tactics. Digital marketing is one of the most effective tools to utilise when unlocking business growth and boosting brand awareness. To help you better understand how incorporating digital marketing and the right business strategy can unlock secrets that underpin success, we have this insightful breakfast seminar lined up for you.
http://creativeagencysecrets.com/wp-content/uploads/2014/04/CAS_Logo_1line_RGB.jpg00Abigail Mokhttp://creativeagencysecrets.com/wp-content/uploads/2014/04/CAS_Logo_1line_RGB.jpgAbigail Mok2017-11-10 16:16:122017-11-10 16:16:123 Ways to Change Your Business Thinking & Actions for 2018 Success