Posts Tagged ‘customers really matter’

Thinking hard about databases

Sunday, February 10th, 2008

Two new clients in the past month have asked me to help them improve their sales and marketing databases.  One is a start-from-scratch job which is nice because there’s gthe opportunity of finding the best functionality and add-ons and enabling a smooth upload and data transition.  The other is an upgrade and extend job - which is rather more difficult.

Here’s my list of possibles that I am researching.  Are there any more that you’d suggest I add to the list?

Salesforce

Sage’s ACT!

Goldmine

Customers Really Matter’s InTouch 

I need to find something with good data, customisable fields, reporting, filtering, campaign management and, preferably, automated unsubscribe / undeliverable updates.

Am trying to start with an open mind….. but finding myself hemmed in by ghastly IT sales talk…. especially the ‘interactive dashboard’ video from Sage.  Urgh!