Data – too good for you not to use it
My new evangelism is data. Long-time readers know that I bang on about databases quite a lot. And of course, the information stored in the database is where the value lies. Gaining customer insight from research and activity observations is one of the finesses that I enjoy in direct marketing. As a marketer I often [...]
By rebecca Monday March 30, 2009
Update on Intuit and new VAT rate
Image via Wikipedia Having been spitting mad last week. I am now calmer, but nonetheless mildly frustrated. The post got some big profile and a direct comment from Melanie Vala, an Intuit employee. I still feel bad that when trolling you get the fiery responses! She wrote We really appreciate all the comments, feedback and [...]
By rebecca Thursday December 4, 2008
Spitting mad
I use Intuit Quickbooks accounts system. And I called today to ask about the new VAT rates and how to manage the switch over. They refuse to support my 2005 version of the software because it comes under their "Sunset" Policy. [i.e. phasing out each year's version and forcing upgrades onto customer] But advised that [...]
By rebecca Tuesday November 25, 2008