Darren Woolley runs Trinity P3 the agency management consultancy and pitch review specialists in Australia. Talk to us about Building the relationship – some call it the ‘hunt’ or ‘the seduction’. I was a Creative Director at JWT Australia and we were pitching all the time during my 5 years there.  I enjoyed the challenge of the [...]








Is it appropriate to ‘mark up’ services? My personal view about how to justify marking up services to sell to clients is this. If you have invested time and money researching the service, learning how to use it and how best to integrate it into marketing campaigns then it is legitimate to charge your clients [...]








Recurring, diverse revenue streams underpin the successful agency. Being exposed to a single large client is well-known as a fundamental mistake for agencies. I had a consulting client who spent a year executing a new corporate identity for a UK Building Society Bank. Within 4 weeks of it’s launch and roll-out nationwide, the outfit had [...]








How big does your company need to be before you use marketing professionals? For brands who are growing  and becoming profitable there comes a time when you choose to professionalise your marketing.  Many businesses decide at this point that they have two choices: to hire a staffer or to buy in expertise from an agency. [...]








Sometimes it’s nice to be on the receiving end of some in-bound agency marketing.  There’s a nice branding agency we have been following based in Birmingham, UK.  They sent us a little slide deck. It had some background slides about the company and some case studies of client work.  All very nicely presented. BUT There [...]








Imagine you have launched your business and the brand is up and running.  You are receiving enquiries but not enough are converting to paying customers. Even though you may be the genius behind the business idea, you have no idea how to successfully pitch your business to potential clients and convert them. Why not hire [...]








Pitching is a very important tool for generating new business, but certain aspects of a successful pitch can sometimes be overlooked.  When approaching a pitch with a prospective client, try to imagine you are pitching yourself to someone you would like to have a long relationship with. How can you come across as the kind [...]








Peter Bregman writes on the HBR blog about the importance of correct interpretation of communications – the message versus the “package” [or medium IMV]. Helpfully he gives four steps to follow which will help you to make the best of poor communication situations: 1. Notice. Anytime you feel a negative emotion about something said or [...]








The internet makes it easy to get in touch with people and organisations – right? WRONG. Day after day working for my business and my clients’ I find examples of organisations that make it really difficult for people to get in touch. Here’s the latest crop of examples. Author gets article into Harvard Business Reivew [...]








Cold calling – The folly of pre-mailing Recently I was asked how would I write an introductory letter to send prior to cold calling? My answer “I wouldn’t”. Reasons to write There are a couple of key reasons people send an introductory letter: They believe it will be read and as a result the prospect [...]