Entries by James Cameron

1 Simple Trick to Increase Reach on Facebook

Have you noticed that you’re not achieving the Facebook reach you used to get? Have no fear, it’s not just you. Facebook  constantly tweak their EdgeRank algorithm that determines what people see on their news feed. You are now seeing more promoted content as well as content that Facebook decides is more personalised to you. […]

What I learned interning at Creative Agency Secrets

Hi my name is James and I now work at Creative Agency Secrets, but that wasn’t always the case… Back in March I was floating around handing my CV out left, right and center trying to find my first full time job. I had graduated from university in December and after a relaxing summer soaking […]

3 Essential Steps to an Effective Customer Service Process

Does your business have an effective way of dealing with customer service letters? Recently I conducted some research on how best to answer customer complaints and enquiries with some surprising results. Some of the businesses that I contacted had a poor process of dealing with customer enquiries and complaints, don’t be one of those companies! […]