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Trollishly bad practice viral campaign

How much work does going viral take?

I like being flattered as much as the next social media expert. [I’m not a guru by the way].

And responding promptly to media enquiries is best practice.

Here’s an example of a social media agency running a project which wasn’t quite what I expected. Learn from my mistakes.

Anatomy of a viral social campaign

When Claire Divas approached me the request was nicely written.

I suspect English is not her first language –  copywriting for sales success is a course she could usefully complete. That apostrophe is a killer giveaway as is the word eager – which is commonly used in Indian English. And it turns out it is not “her” site, it’s an agency business.

I’m doing an Expert’s Roundup interview on my site and I believe social media enthusiasts 
and specialists would be eager to know your answer to this question:
What Are The Effective Tips For Online Business To Get Viral On Social Media?

It looked good. On topic and the right audience of enthusiasts. Going viral with a post about going viral seemed like a nice proposition.

Turns out I’m one in 130+ people quoted

Does it betray trust to find you are hard to pick out in a crowd? Who will actually read one hundred and thirty different so-called experts advice?

So how did the campaign plan look

  1. Write to a lot of people with a simple request
  2. Set up a form to collect their answers
  3. Curate images and biography information
  4. Send chasing emails.
  5. Write a summary article with a catchy title.
  6. Tell everyone what you’ve done

So far so good. You can copy this campaign structure.

Put the reader first

The scope of the campaign structure is good – best practice.

The selection of experts is diverse. And this is where the problems start.

Think about the reader – I think that she will find it hard to get value from what’s written here. It’s too diverse, too broad and you have to trawl through a lot of content to find that one snippet of “gold” that will answer your question.

Self-evidently Trollishly [hideous name btw] want a lot of people to promote and link to their content [that’s a no-follow link].

And that will give them a ton of good SEO and incoming links and publicity as people quoted amplify their message to their audiences.

What I got wrong

What irritates me is that I didn’t ask the right questions of Trollishly and of myself at the start of the project.

  1. How many experts will be quoted?
  2. How many people in your audience are B2B
  3. Will the links be do-follow back to my website and social profiles?
  4. Will this audience become businesses prospects for me?
  5. What is the ROI on my time?
Rebecca expertise on social media

Rebecca’s advice on the shared expert post

I fell for their pitch. I didn’t qualify the opportunity well enough.

And look at what they published – the pink circled website and social media details of my business are an image – not hyperlinked at all. So going viral is not what they actually delivered for me.

I feel exploited….

P.S. I could have found much of this out with a little research. The menu items on their website include “Buy Instagram likes”. Tells me everything I need to know about the quality of their business.

TopBuzz home

The hidden risks of TopBuzz

With many services out there for marketers, producing content and getting it to your audience has never been easier. However, not all services are trustworthy. We recently came to learn about TopBuzz, a platform that has divided opinions.

All started with an email…

A couple of weeks ago, we received an email out of the blue from TopBuzz, a content distribution platform, claiming to be ‘impressed’ by a video we did for a client. The email content was quite generic and seemed to be automated. TopBuzz said they were able to enlarge our video audience via their platform and we would be compensated for all the views we got.

A couple days ago, we received another email. This time, it was from a person claiming to be from this company, boasting about the number of active users and the number of views that all the videos get that are shared on their platform. She was very forward in her approach and encouraged us to become a ‘premium creator’.

TopBuzz email

Now, we did a little bit of research on these guys and it was scary to see what would have happened if we signed up with them.

TopBuzz key things we discovered:

  1. According to past users of the platform, the communication from TopBuzz is poor and scarce if you ever try and contact them. If you have a problem with something, TopBuzz are unlikely to help and at best, you might receive template emails that are likely to be irrelevant.
  2. This brings up the next problem. If you are unhappy with the platform…too bad. You can’t delete your account and your content will stay on TopBuzz’s platform forever.
  3. However, it gets worse! TopBuzz can use any videos uploaded to their platform in whatever way they want. Say you work hard and make a viral video. If that video is on their platform, they can publish it as their own and you would get no credit. Unfortunately, most users only realised that this was their fate only after signing the contract without reading the small print in their T&Cs.

We were never interested in using this platform in the first place as the video we created for our client was content produced for a niche segment, it was an hour long and was a face to face interview. Targeting a mass audience and making revenue off views was not on the agenda, therefore, using this platform would have been unnecessary.

If you are producing viral videos, pursuing avenues through social media seems to be a safer option. For example, with Facebook, there are various pages that are dedicated to redistributing content according to different tastes.

Nevertheless, it’s important to be aware of dodgy services like this so be sure to do your research before jumping in!

Sources:

https://medium.com/@attibear/should-you-gin-up-for-topbuzz-ca19d5c1edac

https://digitalfox.media/tech-rhino/topbuzz-5-big-problems-service/