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B2B email spam laws

A refresher for on the rules around sending email (and SMS) to prospects.

New Zealand privacy and email marketing

With regard to the NZ Privacy Act 2017 and updated 2020.

Top level obligations

  • Be transparent. Don’t hide anything.
  • Make sure you have consent.
  • Always give people the opportunity to opt-out or unsubscribe.

Deemed consent is what most B2B marketing would be using for email marketing.

[Quote from article linked above]

However, the area of ‘deemed’ consent is still an area open to interpretation in New Zealand. What was Keith’s advice on this?

“In New Zealand, if you deem your service or product is relevant to the person whose data you’ve collected (or whose contact information is publicly available), then you have permission to send them communications as long as this is covered in your Privacy Policy.” However Keith pointed out that this is actually a requirement of the UEM Act, not the Privacy Act.

BUT you first need a strong privacy policy on your business website.

Here’s a sample NZ privacy policy (and one from Australia).

USA and Canada and GDPR (Europe)

These jurisdictions have different rules – but many of the underlying principles are similar.

Hope that’s useful for everyone.

spam SEO linkback example

Getting linkbacks for SEO

<Rant warning begins>

Do you regularly check your website links?

I found comments in my site back end today which made me spit tacks.

And so I wrote to the business who was linked from the commenter.

Do you know your SEO agency are making spammy comments on blogs in order to get you linkbacks? It doesn’t work and gives you a bad name.

So don’t do it.

AI written comment is spam

 

Using bots for marketing

And another thing – using AI to write comments creates inhuman weirdness.

Read the text in the image above. This is clearly not written by a human; not written by a human who speaks English as a second language.

This is a bot.

AI comment spam

Writing comments on blogs can be a nice way to get linkbacks – but most popular sites now set all comments to be [nofollow] links and so it’s not very beneficial. Clearly some agencies have decided that cutting costs by using artificial intelligence tools is worthwhile.

I am not against experimentation. BUT check the outputs match your expectations.

The comments on my site just scream LOW QUALITY SPAM.

Who seriously thinks that bots can make good marketers for B2B is just plain WRONG.

 

<Rant over>