My Internship Experience at Creative Agency Secrets — Antoinette Nguyen

Hello, my name is Antoinette Nguyen and I am the latest intern for Creative Agency Secrets. After spending two months here in New Zealand, I’ll be heading back to California to finish my final year of university. I’m grateful for all the learning opportunities I’ve been afforded from working at a marketing agency, and have had the joy of meeting some brilliant people. It will be an interesting transition back to the classroom after having had a taste of the working world.

Looking Back: What I’ve Learned

While at Creative Agency Secrets, I had the chance to work with a diverse clientele and employ a wide range of tools. I’ve progressed from shadowing Rebecca, Conrado, and Tabhitha as they manage their clients, to being responsible for a few projects of my own. I have also learned how to ensure new development pitches lead to securing new clients, while avoiding soliciting free work—one of many lessons in how to successfully run a marketing consulting business.

Email marketing is an integral aspect of many businesses, as I learned first-hand how newsletters that feature regularly updated content can ensure ongoing relationships with existing consumers while simultaneously attracting new customers. Using Feedblitz and other CRM platforms, I designed newsletters and managed email lists to drive greater brand awareness and potential sales.

Data analytics is another cornerstone of effective online marketing, and I worked with tools like Google Analytics to evaluate and suggest actionable steps to improve clients’ online presence. I created reports for clients that appraised their website SEO strength and rankings, on top of tracking incoming traffic. SEO optimization weighs heavily on content, but I learned how much website design and functionality matter as well.

Through operating several client blogs and websites, my copywriting skills and knowledge of web development have grown considerably. I also drove engagement through several social media accounts, with the help of applications like Buffer and Hootsuite. One of my larger projects was overseeing a Facebook ad campaign from start to finish—including editing multiple versions of ad copy, overseeing the A/B testing results, and reporting back to the client. And to top it all off, I also gained experience in organizing a promotional giveaway on an international scale.

A Heartfelt Thank You

My internship wouldn’t have been nearly as fulfilling without the guidance of the whole team at Creative Agency Secrets. Thank you Rebecca, Conrado, and Tabhitha for taking me under your wing and being wonderful mentors in my professional development—I’ve learned so much in this short time! You all have my best wishes for the future.

Best of luck,

Antoinette