Recently I’ve become very conscious of images as part of the brand mix online and offline.  There are brands who create visual icons – take a look at my ‘Marmite’ Pinterest board created for a client celebrating the fact that New Zealand has run out of Marmite(!)- true story. And so I think we’ve changed [...]








Migrating your marketing online and integrating new elements of social media into a traditional brand strategy is not easy.  Today we showcase a client and their challenges and a book and a blog post.  Together they give you the one principle you need to write a B2B online brand strategy. How to get customer community integrated into your [...]








Since we wrote the report summary on mobile shopping, we also found this report from marketing agency, Head London, in which they commissioned research into retailers’ online stores. The Customer Experience Deficit White paper Online retail experiences have to become brand specific, highly relevant and personalised to each shopper. Retailers need to make better use [...]








How can you make the most from an error?  Get your customers back on track with 3 simple steps.  And some humor We all get loose ends and links that break on websites. It’s a fact of online marketing life.  So don’t stress – take our 3 steps and make the most of a bad [...]








Awesome, lovely superb…. just finding which social media sites exist today is hard but having to chase round and research available ‘names’ on each one for a new client – time consuming. Thank heavens for the wonderful people at NameChk.com They do the grunt for you. Now all I need is to go register the [...]








We are members of the Open Rights Group, ORG and their really helpful newsletter gives updates on the lobbying work they do to preserve and promote your rights in the digital age.  For a £5 monthly subscription, you can support their excellent work – from which we all benefit. Here’s an extract from their recent [...]








How big does your company need to be before you use marketing professionals? For brands who are growing  and becoming profitable there comes a time when you choose to professionalise your marketing.  Many businesses decide at this point that they have two choices: to hire a staffer or to buy in expertise from an agency. [...]








How much do marketers and their agencies need to know about technology. Code is now on a par with content. Allison Mooney, head of trends and Insights, Marketing Google Ben Malbon, Director of Strategy, Creative Lab Google Matt Galligan, SimpleGeo Rob Rasmussen, Tribal DDB Rick Webb, The Barbarian Group #agileagency How much do marketers and [...]








Imagine a world in which brands tell the truth, advertisers act like publishers and all communication is real-time.  Is this world possible? #brandjo Kyle Monson – Editor JWT Brian Clark – President of GMD Studios Bob Garfield – Advertising Age David Eastman – CRO JWT North America Shiv Singh – Head of digital, Pepsico Eastman: [...]








Here at Creative Agency towers, we are usually coy about sharing information about our clients.  But today one blogged a detailed update about the work we’re doing to help improve their website design, CRM and usability. The client is Feedblitz.com – an RSS to email service provider.  A very neat tool that enables marketing newsletters [...]