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How to Market Your Consulting Services Effectively

Consultants offer all types of services from HR placement to IT, but when compared to other businesses such as selling cars or real estate, marketing a consultancy is much harder to drum up new business. Most of the time, your potential clients are not even aware that they need your services.

You must, therefore, come up with a consistent approach to marketing if you want your business to get traction.  Diligence and persistence pay off when selling services.  

So, if you are new to this line of work and need clients, here are a few ideas on how to market your consulting services effectively.

1. Send Direct Mail

Direct mail is an effective marketing tool since it accurately targets the right audience. To get started, first make a list of prospective clients. Next, send them a brochure, flier, or sales letter detailing the services you offer.

However, remember to address each recipient by name both on the envelope and in the sales letter. By personalizing a sales message, you increase your chances of getting a favorable reception. In the letter, describe the benefits of your services before listing your contacts. Finally, include an attention grabber such as “limited time offer” on the envelope.

Also, make sure that you play up your area of expertise. If you have an online masters in communication management and you’re intending to become a communications consultant, make sure that your qualifications like the master in communications is front and center on any of your sales material, especially your blog.

2. Make Cold Calls

Simply put, cold calling is making calls to prospective clients who do not expect to hear from you. Although many people resent cold calls, they are still worth giving a shot, especially when you are starting out. So, expect a lot of rejections. For every prospect who says yes, hundreds may say no.

3. Advertise

Traditional advertising, which is expensive, may be out of your reach when you first start out as a consultant. So, focus on advertising in trade magazines and journals as well as in consultant’s directories. Also, use another (mostly) free, and often overlooked, advertising tool – the Yellow Pages.  Other local Marketing tips include free directory listings.

Once you install a business phone line, your business name and phone number are automatically listed in the book. You can opt to leave it at that, for, after all, it is free advertising, but to look more professional, consider paying for a larger ad. It also makes your business more conspicuous.

4. Newsletters

Newsletters are another effective way of drumming up new business. They work by presenting relevant information about your trade to prospective clients. In addition, they remind your former clients that you still exist.

A typical newsletter includes helpful tips, your opinions on a particular subject, and any news of importance to your work.  Remember to include local marketing news and information – most of your early clients are likely to be in your city or region – so let them know what’s going on locally where you could meet them to say hi. Here are more local marketing tips which you can action immediately.

5. Referrals

This is probably the easiest marketing tool at your disposal. After you complete an assignment, send clients a note to thank them for their business, and to ask for the names of associates who might be interested in your services.

Overall, a consultancy advisory business is unique because prospective clients rarely know that they need your help. To stand out in the marketplace, use as many marketing methods as possible and deliver them consistently every month.  

We use our 8 Step New Business Development process and each has a category – this blog post is related to Step 4 – Profile Raising.  Click the link to read more free advisory articles on how to raise the profile of your business.Symbol for profile raising as part of new business development

Barfoot And Thompson sponsorship of World Masters Games

Backstory on Barfoot’s World Masters Games advert

I saw the Barfoot & Thompson’s advertising sponsorship of the Auckland World Masters Games and was stunned by the ingenuity of the imagery.  Here’s a poster near my office.

Barfoot And Thompson sponsorship of World Masters Games

Barfoot And Thompson sponsorship of World Masters Games

And this prompted me to want to find out more about the context for the campaign.

Barfoot’s Chief Marketing Officer, Jen Baird, kindly answered my questions and also introduced me to Joe Holden, the Creative Director.

Why did Barfoots take on the sponsorship of WMG?  

Jen Baird, CMO, Barfoot & Thompson

Jen Baird, CMO, Barfoot & Thompson

Sponsorship has become a larger part of our strategy over the years – a large part of our business is residential property sales – most people do this every 5-10 years.  We want to stay relevant in their lives when they’re not thinking about real estate.

Being involved in the community is key – we have always been very involved because real estate is about community and people.  WMG was an opportunity for us to be hugely about this amazing place where we all live.  Our over-arching objective is to make Auckland an amazing place to live, work and visit.  We are an Auckland-only real estate firm.  Bringing the event to Auckland is about us giving back to the City.

Our sponsorship helped WMG happen. 

What was the brief ?

The brief was quite broad – this is the largest sponsorship that B&T has undertaken.  The event fits nicely with our philosophy of supporting the local area and also sports – we have  backed sport with sponsorship before.

We wanted brand awareness, and also to continue to build awareness of us as a strong community partner. We have a philosophy of being a family-run business.  This is all about Auckland, a celebration of sport and Auckland tied together and made relevant for us.

We sent a full brief about what the WMG event was all about and what our sponsorship means to us as an organisation and what our goals are.  It’s about celebrating the games and also the City and making the city amazing and creating great events that bring visitors here from overseas.

We felt that when the creative team came back with such as strong concept – we felt we didn’t need lots of iterations – it was so strong on its own and so we put everything behind it. 

All the space has been booked by us.  It was launched beginning of February with light touch digital – there’s more this month and again in April, it’s largely digital and outdoor media.

What next?

One of the things we’re excited about is an activation using a Cheer Squad – visiting competitors entered a draw to win their own “cheer squad” – we have 7 winners and they will have their very own squad to support while they are competing. … we did a Skype interview with the first winner, she’s a Professor from Yale University.  She was entered in Softball with an Australian team.

The athletes who have won are competing in cycling, golf, hammer throw, triathlon, softball and 2 x athletics.

We are doing lots of local promotion with staff in our branches and local schools. One of the legacy goals is to get kids involved to try out sports.  There are 42 venues across the region – we are also down at the entertainment hub at the Cloud.  We’ve got a sports arena set up there, for try-outs for a load of sports.

And the medals are also branded in corporate colours, Blue and gold,  blue and silver, blue and bronze.

[Watch out for Jen in her running shoes as she will be doing the 10k run from the Cloud to Orakei and back.]

WMG time lapse

Take a sneak peek behind the scenes of our World Masters Games campaign video! Each of the events in the Games has been represented here – can you find your sport?

Posted by Barfoot & Thompson on Tuesday, March 14, 2017

Joe Holden talks about the creative process

What was the brief you received?

This was sold to us as the biggest sponsorship Barfoots had ever done.  We needed to really reflect that as in the past these sponsorships have had ideas that have tied in with selling real estate. This time the brief was more open – the background to the sponsorship is that B&T love Auckland, and giving to the City, and enabling Aucklanders to benefit from the big events, which may not come here without their sponsorship.  They did it in the past with the Triathlon World Wide Naming Sponsor for 2 years. 

This is all about participation – not spectatorship.  It’s a massive event and unless they’re participating the people in the street won’t know much about it.  Awareness is mainly with the competitors but Day 1 on April 21st everyone is going to realise something massive is on.

How did the team set about brainstorming the concepts?

We kicked around a lot of different thoughts – upfront normally when you brief a campaign it’s a minimum of three different executions.  But we did come up with a lot of multi-execution ideas.  So we struggled in a way – there are 28 different sports and sub-events within them.  We couldn’t use ideas that only showed one sport because that would be ignoring 27 others; so multiple executions would not be possible. 

We had different views of Auckland – Bean Rock as a shuttlecock and North Head was a cycle helmet…. but that iconic view of downtown from the water with the key things like Sky Tower and Vero Tower we felt that was the strongest one. 

To do it well, we realised we needed to put all our eggs into one basket – it was a craft job and had to be done really well to work on any format – you get prolonged enjoyment by seeing more detail. 

I’m really happy with the standard of the execution. There aren’t many jobs where you don’t have a thought about how to improve it afterwards.  With this one we had a long time to do it and we had ultimate control and we could control all the variables 

How did you shoot the image?  

There was no photographic shooting – it was all done by 3D modelling.  All the elements of the sporting equipment pieces were sourced as 3D models and skinned, lit and textured and coloured and logos removed.  Or they were created from scratch.  You can buy models of sports equipment e.g. Nike shoes – but it’s a rudimentary model and you have to put the colours and textures into it.  So you start with that and build each one of them and then have the arguments about what goes where!

For example, the concrete texture in the front of the picture – we felt it should not be water.  It’s not a photoshop collage, it’s a representation of Auckland but isn’t Auckland.  So it’s concrete.

We got every sport represented – all 28.  Some sports are covered off by one element in the image e.g. Cycling is also Triathlon and running shoes also cover a couple of sports.

Which were the hard ones to do?  Rowing was a challenge for us (it was going to be a bike end-on as the Sky Tower but it didn’t look right) then we thought why don’t we use a sculling skiff?  We couldn’t find a model of that – we had to do it from scratch.  There were endless arguments about the Cloud – we used bike helmets which do approximate to the right shape even though they don’t look exactly like the City. 

I hope you all agree this is a wonderful piece of work – congratulations to Barfoots team and also to all the competitors.

Local Marketing event in Auckland

8 Marketing Strategies To Grow And Scale A Local Business

Most of New Zealand’s businesses are local. Knowing how to get known locally is an important skill. Today we’re showing you our latest tips for local marketing success.  Better still, they’re all things you can do yourself – today.

Ready for your local marketing quick-fix?

Local marketing is absolutely essential nowadays whether its a neighbourhood, a city or a country. Few of your customers are in social media looking for your locally supplied services.  Having robust local marketing tactics is essential. The key is to get value from both online and offline marketing spend and the cross-overs are increasingly beneficial when focused on local marketing.

Rebecca Caroe shows you 8 tactics for local marketing success. Take a look at the list, and for more details, check out Rebecca’s full presentation below.

8 Tactics For Local Marketing Success

1. Google My Business 

You can control how Google represents you by looking at 4 aspects of your site: words, pictures, videos, and maps. Go to business.google.com to edit the information. This is great for verifying addresses, changing and maintaining information when you move and much more. Today, since a vast majority the local searches are happening on mobile, it’s important to keep the information up to date. In fact, we did an experiment of where our ads were viewed and found that an overwhelming majority of our advertising was viewed on mobile devices (see video below – timestamp 21:06).

2. Key Words

Use efficient local keywords. Google is well known but supports its own objectives. Select an independent keyword tool. Also ensure that the city, town, or suburb are all included in the meta data.

3. Directory Listings

Online directories are underappreciated and do matter. Get yourself listed in both general and niche directories. Write a standard one sentence or paragraph and send it in to all of them. Don’t know where to start? We have you covered with our comprehensive list of directories.

4. Google Alerts

Google can give you alerts for key search phrases. Sign up to get them. Good phrases to sign up for are your business name, key staff members, competitors,  and new business opportunities. This is a great way to contact prospects, build a mailing list and much more.

5. Business Associations

Business associations are an invaluable way of meting local businesses. Through this, you will be able to network, give talks, send out promotions, and even get a mailing list.

6. Networking Events

The reason for this is similar to the previous point; you can grow your local network giving you greater and more diverse business opportunities. Consider both general and niche events. The video below has many websites to find these events locally such as Eventbrite and Meetup.com. A good idea is to have a post-event process for picking up contacts. The handy “Card-In-The-Pocket Trick” works every time. Simply put the business cards of contacts you do want to follow up with in your right pocket and in your left pocket, put the others.

7. Testimonials

We all need to know who’s worthy of our trust and testimonials are a great way to do it. Make sure you have a testimonial page on your website. Set up a process to get testimonials regularly and make sure the most recent ones are on the top. And be sure to link it back to a client’s website. Keep a long and a short version. The short version can go on the website page for easy readability, and put the long version in a blog post that you can link to on the site.

8. Local Advertising

The traditional methods still work and are great for brand building and product/service promotion. Google Adwords, Google AdSense, Yellow Pages, Facebook, and LinkedIn are all great places to do this.

Want more?  How much more?

If you want to learn the secrets to compound growth for your business, get private coaching advice. Bespoke for your unique situation and with a 100% refund guarantee if you’re not satisfied.  No risk!

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Identify prospects for your business (Map vector designed by Alvaro_cabrera - Freepik.com)

How can I identify prospects for my business?

Client acquisition. I need to IDENTIFY the most likely prospects for my agency. How do I do that? 

Good question and spot on…. you are in exactly the same situation as us here at Creative Agency Secrets.
My advice to you would be
  1. Focus on Local marketing…. set up SEO/SEM to be found in the metropolitan areas where you ALREADY have clients
  2. Testimonials – work these hard on Google My Business and any other relevant marketplaces
  3. Write blog posts to appeal to industry segments who could be clients e.g. I wrote this blog Top Tips for Marketing Tradesmen and got an enquiry from Vancouver, CA.
So that’s a direct answer to your question which you should be able to execute yourselves.
If you would like to buy coaching advice with more ideas for you to run as tactical marketing, we charge by the hour. I recommend having a conference call for 30 minutes every 2 weeks.

Further reading on Local Marketing tactics

local marketing strategies for your business

10 marketing strategies for a local business

What are some breakthrough marketing strategies to grow and scale a local business?

Local teeth whitening business, already doing FB ads, Instagram ads, Adwords, little bit of content marketing on YouTube and will be “scaling” those channels over the coming weeks/months, but wanted to know about offline strategies or where else online I can get the best value for my marketing spend.

Great question – local marketing is absolutely essential nowadays.  Especially as few people are navigating social media looking for tooth whitening services, these will become more profitable than online over time.

Here’s a quick list of tools I suggest using to bolster your current work. 

  1. Set up a Google My Business account and get it address-verified (they mail you a code)
  2. Keywords – ensure city/ town / suburb / state or county are all included in metadata
  3. Directory listings – Get yourself listed on free and paid sites.  If you can afford a small spend www.brightlocal.com is worthwhile
  4. Use Facebook local targeting for advertising / brand building
  5. Set up Google Alerts for key phrases in the news that could allow you to comment / contact / build a mailing list
  6. Join the local Business Associations and contact all the relevant local business members
  7. Go to Networking events (BNI, Chamber of Commerce, Meetup.com, Eventbrite)
  8. Get happy customers to write Testimonials on Google My Business.  Also, reproduce them on your website
  9. Use media relations to get articles in local newspaper, local radio, local newsletters, (check out Yahoo Groups for local lists)
  10. Ask for Referrals – by sending two business cards with your invoice
  11. Make specific requests for social sharing via your accounts
  12. Surprise and delight the customer – e.g. pay it forward – you pay to have your teeth whitened, and I give a free treatment each month to a deserving individual and use that for publicity.

I hope that gives you a load of great ideas to be getting on with. 

But if you’d like specific coaching on what to do for this client – get in touch.  

Coworking space

How to get your first co-working members?

We have just opened a coworking space and although we are getting good traffic to the website we are struggling converting paid members, both online and offline. Any tips from those who have started coworking spaces on how you signed up your first 10 or 20 members?

The answer is the same for any new product or service being launched.

I have been a coworking user for 3 years (not an operator). Local Marketing by Experience is what you need to do. By this I mean get visitors to the space and pitch them when they are there…

My advice is this

  1. offer the space as a meeting venue for Meetups locally. Get people visiting the space through meetups and ask the organiser to allow you to pitch all attendees about the available space and “special rates” for their members.
  2. Research highly networked people you know and ask them to help you publicise on social platforms. Ask them to occupy the space free of charge on the condition that they use your space to host their meetings – so they bring people in.
  3. Offer the space short term for the use of local business incubator (they typically run Lean Canvas startup programs for 8 – 12 weeks). This gets visitors in the space and it looks busy… again, you achieve the objective of getting people in and using the space and used to visiting.
  4. Review your pricing. Find out why visitors choose to go elsewhere and if it’s price – adjust accordingly.
  5. Review your offer. Can you offer Co (collaboration) and Working (shared workspace)? Most only offer workspace. My advice is to proactively manage the collaboration part. How can you introduce workers to each other, now can you facilitate them winning new customers in your space, how can you leverage your networks to help them win business… .
    Coworking space

    Coworking space

    How can you use your platform to help them sell more?  If you do this, people will want to use your platform for their business because it grows as a result of the collaboration and the working together.  And the condition for that is to pay you to occupy your workspace…. problem solved.

Although all these tactics can work, my view is that the last one gives the most opportunity – but it takes work and is possibly hardest to deliver on quickly.

This is in answer to a question on Clarity.fm 

Have you forgotten about directory listings for local search?

Yet again, Google has changed its search page layout – the right sidebar went last week…. Now, does that matter for your business or not?

The old sidebar had adverts in it and now adverts only appear at the very top of the search listings.  This is a “reduced real estate” situation in the lingo.  Where 8 adverts used to appear, there are now only 4.  That means that competition for advertising space is doubled – prices may rise.  What that means for most business owners is that if advertising gets more pricey, you can choose whether to adjust your budgets.  I recommend spending on natural site search as an alternative.  Every recent Google algorithm update has hit the ‘game-the-system’ players hard and rewarded websites with strong on-site content.  Put your money into your own website rather than into Google’s pockets.

Local Search Matters

So first, let’s check your business and how it shows up in the Google local pack.  This is the map and associated listings with pins showing locations.  Google are showing a map of local businesses into your search results.  This allows the physical location of a business to influence whether prospects choose you or not.  So it’s important to get listed accurately.  Go first to Google My Business https://business.google.com and start registering and verifying.

Local google search showing map and address

Local google search showing map and address

Is your information accurate?

Step one is to clean up your NAP citations.  NAP is the acronym for Name, Address and Phone data. This clearly tells a visitor that a business is local.  You should claim your business and get listed accurately.  Be consistent, don’t shorten words like Street or use different variations of ST. St, and Street.  [Did you see the comma and full stop there?]

Now, what about other citations?

Do a broad search for your business name, owners names and all possible variants as well as geographic searches.  List every website where you can be found.  There may be many as most directories are aggregators of others’ content and so mistakes get flicked on and on to more websites.

In the good old days every business was on Yellow Pages and I still think that’s a great place to start your directory listings.  But Yelp is increasingly important..  go and search for your business on yelp.co.nz and ‘claim’ it.  Then you can log in and edit the details.

Yelp claim your business

Yelp claim your business

When you claim your listing, be very careful to select the correct category for your business. And please, be consistent – write down a standard short and medium length text description which you can use everywhere.  Also write one about your products or services.  And another about the business owner(s).

Now here’s a list of the local directory sites where it is worthwhile “claiming” your business listing and this is the process I recommend you run through for each one. 

  1. see if you are already listed
  2. is the information NAP accurate?
  3. edit or insert for the first time as necessary
  4. keep a record of your logins so they aren’t lost to the business when you leave
  5. set a future diary date every 6 months to review and update the listing.

Selected New Zealand online directories

  • Localist.co.nz
  • yellow.co.nz
  • hotfrog.co.nz/
  • Finda.co.nz
  • NZPages.co.nz
  • ZipLeaf.co.nz
  • Gopher.co.nz
  • NZS.com
  • Yelp.co.nz
  • BusinessMe (paid)
  • NZDirectory.co.nz
  • cylex.co.nz/
  • nz.kompass.com/
  • Bing.com
  • nz.yahoo.com/
  • nz.search.yahoo.com/
  • www.zapmeta.co.nz/
  • foursquare.com
  • NZBusinessdb.com
  • The Local Business Network [New 2017]

Please share your tips for other directories as we can all learn more!

This article was first published on 

Improving your local SEO is an important part of your business marketing.  It’s all part of Getting your website working hard for your business [there’s a free ebook telling you how].

Read more blog posts about Who You Are and Profile Raising by clicking the icons below. Each is a step in our 8 Step Methodology 

8 step new business process. Step 1 Who are you?4 Profile

Startup marketing for a juice bar

Any start up info for a new business opening – a juice bar in a tourist area in Tenerife.

First suggestions:
  1. Strong branding and excellent signage around your shop.
  2. Have an A-frame board outside on the pavement.  And try to change what you write on it daily.  If you can be witty, all the better as people will photograph it and share online. ideas here
  3. Create a website with a blog.  Each day photograph your A-frame board and add that to the blog, set up automatic sharing to Facebook, Instagram and any other social media you want to use.  Include the same hashtags #tenerife #juicebar #NameOfYourBar and if relevant the suburb / street / area.  Other ideas for blog posts are recipes, seasonal special offer deals, quiz questions (what’s in a pina colada, how much ice should go in a smoothie) etc
  4. Offer a discount to anyone who likes you on Facebook when you launch….  get them to show you their smartphone page like before they pay.  This will get you a crowd to kick off as fans.
  5. Do joint promotions with other complimentary local businesses – they send you their customers and you reciprocate.  Which days of the week are quiet?  Or which times of the day?  Do a guy 2 get one free offer before 11 am or on Mondays.
All the things I’ve suggested fit into Step 4 Profile Raising of our New Business Development Methodology. Read other blog posts in that category for more ideas.4 Profile raising icon