The new “Off-Facebook Activity” tracker launched this week spits out a list of the apps and sites that share your activity with Camp Zuckerberg. The platform can see when you visit a website or open an app, or add an item to your shopping cart, just to name a few examples. I just did a […]
The old chestnut about “sales-ready leads” versus “marketing qualified leads” never ends – it just mutates like a virus. I went to a presentation of a sales research project last week and their survey and report were interesting. If you work in marketing or new business development and are starting to use ABM, take a […]
For all in-house marketing managers, I’m running some training hosted by CCH Learning during February. I first ran this course three years ago and it remains the most popular I’ve ever done with them. Digital Strategy and Your Website. Update your professional website Business websites cannot be static “set-and-forget” marketing assets. Recent changes to search […]
My company provides mechanical designs and manufacturers and supplies products to a few companies in both the US and Europe. How do I increase my customers? This is a typical “opening” question that I get asked when starting a new engagement with clients. B2B marketing needs to be closely integrated with the new business and […]
Is the marketing you are doing giving you the yield you seek? I am asking this question a LOT at the moment. I ask it to myself, for my own businesses, I ask clients, I ask prospects. One answer came from a professional services marketer. It serves as a good example for in-house marketers to […]
Podcasts are seriously TERRIBLE at helping your website and brand SEO. If you are a podcaster, chances are that you have a website page or category in which you list your episodes. But these pages do not perform well in natural search. Have you done a search in your own analytics for podcast pages? Have […]
Custom 404 pages are a great sign to your readers that you are engaged with your website and want to be helpful. Here is a sample text I wrote for a client Custom 404 page text Oops! That seems to be a broken link. Sorry. If you have the time or inclination – please tell […]
This photo was shared by the famous author, Susan Cain. She noted “There’s an introvert on the customer services team.” Her world view is all focused on explaining to the majority of the population who are extroverts how the minority (introverts) prefer to be treated. Skilful marketers treat different customers differently Face to face retail […]
The power of New Zealand business as an engine for economic growth lies mainly in mid-sized businesses. These are under-recognised by many for the power they wield. Grant Thornton has done a study of the sector which has some interesting findings. Mid-sized firms are growing faster than large or small (absolute numbers). Most are mature, […]