Entries by Rebecca Caroe

What’s new in Search Engine Marketing 2018

What is new in SEM for business? Rebecca Caroe discusses the Wild West of agency service providers and how to avoid getting ripped off by a marketing firm. Louise runs the Creative Store – a recruitment and placement agency specialising in the creative industries. This is her interview with Rebecca published in August 2018.  When […]

AirNZ gamifys its customer segments

As a marketer I love being marketed to and so when I got invited by Air New Zealand to “Find out what’s your travel style?” I clicked to do the self-test quiz. Backstory – Customer Differentiation for CRM Brands need to be clear about different messages to different audiences.  This is basic database marketing concept […]

Unique Personalized Gift Ideas

Gift giving can seem a little challenging when you’re feeling uncertain about what someone would like or use. Opting for a gift that has a personal touch is generally a good bet because it shows that you put thought into your gift and speaks to something that is unique to someone as an individual. Here […]

When to Call AND Text (yes, both!) in Business Communications

There are clear rules as to what forms of communication should be used at what times, and usually one clear, succinct message via voice call, Email, or text will suffice. Business etiquette also has rules about over-communicating and bombardment, but there are some instances where BOTH a phone call and text message are needed to […]

Email Auto Responders – A Quick Tutorial

I am a fan of email auto responders that send a pre-determined email reply out from your address.  They can be very helpful for new business development as an information tool for prospective customers. As ever, there are good and bad examples of automatic emails.  Here are four examples we have received recently that can […]

Law firm website case study

Mandee Sebire is the Practice Manager of the Wellington Law firm, Mahoney Burrowes Horner Lawyers.  She recently workedwith Creative Agency Secrets to get website redesign quotes for the business and we asked her to talk about the experience. What was the challenge you faced when needing a new business website? We didn’t have the knowledge […]

What Does A Client Brief Look Like?

Thanks to Dawn who wrote in asking “What does a client brief look like?”  Let us help you out. What to do when hiring an agency If you sub-contract your marketing to an agency or to freelancers, you want to be sure that you pay for and get good quality work. A lot of the […]

How To Introduce A Business By Email

Connecting two compatible businesses with each other can be one of strongest networking tools for you and other businesses. By connecting the groups, not only are you solidifying your own network, but also helping the two businesses who may be able to benefit each other. But often times this can be difficult over email. In […]