What Does My Website Look Like On A Mobile Device?

If you’re responsible for a website, you’ll know the importance of how it looks on mobile devices. While exact percentages of website visitors using mobile devices can be determined, this number can vary greatly month to month. You might look at your website analytics and see you have only a few visitors viewing your site on […]

Writing team

How to manage a writing team

I’d like to keep track of projects, editing, and version control as simply as possible. I see a zillion tools and possibilities, just want something simple and reliable. Focus on having one place for your editorial work schedule. We use teamwork.com for our project planning – but other solutions include Trello and Basecamp. Set in […]

1 Simple Trick to Increase Reach on Facebook

Have you noticed that you’re not achieving the Facebook reach you used to get? Have no fear, it’s not just you. Facebook  constantly tweak their EdgeRank algorithm that determines what people see on their news feed. You are now seeing more promoted content as well as content that Facebook decides is more personalised to you. […]

Google Alerts finds timely content backlinks

Google Alerts are an efficient and easy way to keep up to date on articles and other information on the internet and have it sent straight to your email. Use alerts for content curation and early awareness of breaking news topics in your niche. There is a simple and easy way to set them up. […]

What I learned interning at Creative Agency Secrets

Hi my name is James and I now work at Creative Agency Secrets, but that wasn’t always the case… Back in March I was floating around handing my CV out left, right and center trying to find my first full time job. I had graduated from university in December and after a relaxing summer soaking […]

New Business Development.

I’ve got a new job in business development – what do I do first?

A prospect has asked us a question: What should be the best approach to winning customers in this new role of a business director? My answer is short Find out what methods worked best in the recent past.  Appraise the past 2 years of new business wins (if B2B) or past 4 months (if B2C) and […]

3 Essential Steps to an Effective Customer Service Process

Does your business have an effective way of dealing with customer service letters? Recently I conducted some research on how best to answer customer complaints and enquiries with some surprising results. Some of the businesses that I contacted had a poor process of dealing with customer enquiries and complaints, don’t be one of those companies! […]

Google Webmaster Tools

Google XML Sitemaps Increase your SEO – Check Now

SEO is an important part of an online administrator or digital content manager. An effective website is not just appealing to human visitors – they are also be easy for online spiders and bots to understand and “crawl” their content. That is why XML Sitemaps are important – They tell the machines where each page […]

Global vs New Zealand awareness of native advertising

Copyblogger published a great infographic and detailed survey on what people thought native advertising is all about. And  we did our own mini version for respondents in New Zealand. Whether you fall into the “I know it” or the “I know nothing” group, we would love to get you along to contribute to the debate […]

How do I get funded startups to buy Content Creation services?

A Question we answered on Clarity.fm.   We recently launched content creation services. (Article creation, infographic design, etc) We have 3 funded startups that we currently work with. Acquired through my network. How can I get more, what would be the best way to do this? Have a solid new business development process and an […]