Thanks to Dawn who wrote in asking “What does a client brief look like?”
Let us help you out.
What to do when hiring an agency
If you sub-contract your marketing to an agency or to freelancers, you want to be sure that you pay for and get good quality work.
A lot of the quality of output is due to high quality input. By that I mean, briefing documents. If you can explain clearly what you want, how you want it done and timeframes, you are far more likely to get high quality work back.
We use Upwork and People Per Hour to find freelancers and expert sub-contractors.
Ask the freelancer to write back
For briefing we always give a lot of detail and we also ask the freelancer to write back with answers to our questions.
We choose these carefully in order to show us that THEY have read the brief.
- Please tell me what access permissions you need before you start the job
And we also ask them open questions whose answers tell us if they understand the scope, how they would approach the job and allow us to assess how good their English is.
- Estimate how long the job will take
- Tell me what problems you anticipate
Below is a template document which we use when we receive instructions to do some marketing for our clients. You can download it from the link.
Each sub-heading is self explanatory – as a client you should fill in each section as clearly as possible and then send it out to the agency or agencies you want to work with asking them to send you price quotations.
Alternatively, you write longhand what you want and the agency will fill in the gaps in the document. Then you should approve it before instructing the work.
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