Rob Lane my colleague recently wrote a first draft of a new proposal for a client brand and I was delighted that he chose to insert a new section header, “Your responsibilities”. Imagine an agency telling a prospective client – not one we’re working with already – that they had to actively participate in delivering [...]








Migrating your marketing online and integrating new elements of social media into a traditional brand strategy is not easy.  Today we showcase a client and their challenges and a book and a blog post.  Together they give you the one principle you need to write a B2B online brand strategy. How to get customer community integrated into your [...]








The news this week has been crazy about Disney’s apparent flop in their recent release of the movie John Carter. It’s rare for a class act like Disney to get a project like this so badly wrong.  We spoke to low budget movie blogger and Client of Creative Agency Secrets, Julian Darley about why he [...]








The local business incubator here in Auckland is called The Icehouse.  It’s an impressive place buzzing with activity. Creative Agency Secrets was asked to prove its salt by giving some free consulting to a new organisation, DirtyMan.co.nz Perversely, it is all about keeping men clean! Avoiding costly product launches The team is a start-up and [...]








Reading the rules the IOC is imposing on athletes competing at London 2012, makes me cry out loud. IOC, STOP and THINK. You are potentially challenging the largest consumer-powered communication engine to a fight to the death and I think I know who’ll win. What is social media best known for – quick updates and [...]








Nick Burcher is a super star… but I didn’t know that when I first met him.  We had coffee together and he gave me very early advice on setting up this blog and since then I’ve followed his work. Nick’s latest views are about the integration of advertising, marketing and social media in the context [...]








There was a once a time when global brands selected their marketing and advertising departments on their creative ability and trained them in the philosophy of business.  The most successful staff members were the ones with the most unique ideas which would push their brand to success. This last sentence is still true these days, [...]








How big does your company need to be before you use marketing professionals? For brands who are growing  and becoming profitable there comes a time when you choose to professionalise your marketing.  Many businesses decide at this point that they have two choices: to hire a staffer or to buy in expertise from an agency. [...]








A guest post by Stephen Greensted. Cynicism, Duplicity and Institutional Incompetence In my last post, I looked at thirty reasons for advertising agencies not winning an account when they thought they were ahead. I could easily have added another seventy reasons. But it’s not always the agency’s fault. Clients are just as likely to mess up [...]








How much do marketers and their agencies need to know about technology. Code is now on a par with content. Allison Mooney, head of trends and Insights, Marketing Google Ben Malbon, Director of Strategy, Creative Lab Google Matt Galligan, SimpleGeo Rob Rasmussen, Tribal DDB Rick Webb, The Barbarian Group #agileagency How much do marketers and [...]