Unique Personalized Gift Ideas

Gift giving can seem a little challenging when you’re feeling uncertain about what someone would like or use. Opting for a gift that has a personal touch is generally a good bet because it shows that you put thought into your gift and speaks to something that is unique to someone as an individual. Here […]

An Intern’s Experience At CAS

Before I Start Before I go into what I learned from Creative Agency Secrets and the benefits of the experience, I wanted to start by explaining what an incredible opportunity this really was. Very few people are given the chance that I was. An international work experience is absolutely invaluable. The fact that I was able […]

Dear Valued Customer – How Not To Write Customer Service Letters

From: Jim Bird  On Behalf Of reviewus@XXXXX.com Sent: 16 October, 2012 10:04 PM Subject: Thank you for using XXXXXX – Please Review Us   Dear Valued Customer, According to our records you placed at least one order through XXXX in September. Thank you very much for your business and may it continue for a very […]

When to Call AND Text (yes, both!) in Business Communications

There are clear rules as to what forms of communication should be used at what times, and usually one clear, succinct message via voice call, Email, or text will suffice. Business etiquette also has rules about over-communicating and bombardment, but there are some instances where BOTH a phone call and text message are needed to […]

Email Auto Responders – A Quick Tutorial

I am a fan of email auto responders that send a pre-determined email reply out from your address.  They can be very helpful for new business development as an information tool for prospective customers. As ever, there are good and bad examples of automatic emails.  Here are four examples we have received recently that can […]

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Law firm website case study

Mandee Sebire is the Practice Manager of the Wellington Law firm, Mahoney Burrowes Horner Lawyers.  She recently workedwith Creative Agency Secrets to get website redesign quotes for the business and we asked her to talk about the experience. What was the challenge you faced when needing a new business website? We didn’t have the knowledge […]

How To Make Your Anniversary Promotion Campaigns Better

Celebrating an anniversary whether it be one, ten or a hundred years is certainly something to be proud of. You, as a company should almost be bursting at the seams to tell potential and existing customers the news. Of course, for customers to get as excited as you, they expect something in return. That’s how […]

Top 3 Marketing Agency Scams/Ripoffs

When you hire a marketing agency, you need to ensure that you are getting your money’s worth and aren’t being fooled into signing a contract that takes advantage of your lack of knowledge. Here are the top three marketing agency scams to teach you what not to do and help you make the right decision. […]

How To Hide Your Business Address On Google

Having your business address easily accessible through Google is a fantastic resource for traditional brick and mortar businesses. However, in today’s world, there are many e-commerce companies or organisations that simply don’t need their address openly available to the public. If you fall into this category, this post is for you. If your address is […]

How To Create A Seamless Facebook Profile And Cover Photo

A matching Facebook cover photo and profile picture looks professional and exciting.  Look at the Ford one here – see the large image becomes the background behind the smaller logo picture?  Cute! You can do so many things with it such as making your Facebook followers laugh or just to make your profile look professional. […]